Management Development >> Discipline at Work
Overview
This course provides a hands-on approach to tackling performance issues within the workplace. Participants will gain the practical skills needed in how to handle disciplinary procedures effectively and with confidence.
Objectives
- Have an understanding of legislation and codes of practice in relation to discipline and dismissal
- How to conduct and structure a disciplinary interview
- Dealing with employee representatives
- Ensuring fairness and consistency in disciplinary procedures
- Obtaining all the facts through active listening and questioning techniques
- Understanding the importance of accurate and thorough record keeping
- Handling a dismissal correctly
- Understanding the decisions and appeals process